How to fix the Blue LED error on some BlackBerry 10 devices running BlackBerry 10.3.1

Some BlackBerry Z10 and BlackBerry Q10 users have been running into a problem since back in November when leaked or developer versions of BlackBerry 10.3.1 were available. Some owners of both models who loaded the non-final versions of the new OS build on their phone, found that all of their data was gone and a blue LED light was blinking after manually restarting their handset.



Now that the BlackBerry 10.3.1 OS build is official, BlackBerry has acknowledged the "Blue LED" issue by including it on its Knowledge Base. According to BlackBerry, the issue could occur when the user chooses the ...