72% of mobile network users expect their carrier to provide good performance constantly

Smartphone and tablet users might be asking too much from their mobile operators. According to a survey conducted by traffic management vendor Vasona Networks, 72% of mobile data users expect their carrier to be on top of their game all of the time, providing good data performance 24/7. Consumers are also quicker to blame their carrier when things go awry. Last year, 64% of mobile device users said that they expected their mobile carrier to be problem-free all of the time.



The survey shows that 55% of smartphone and tablet users blame their mobile network providers if an application does ...