How to get great customer service during your next visit to the Apple Store

According to an Apple Store employee who will not give up his name, there are things you can do next time you visit one of Apple's brick and mortar locations that will help you get what you need, while obtaining the best customer service that Apple has to offer. The employee gives us some inside tips, which we are passing along to you.



When you first walk in the store, look for the person holding an iPad. This person is the one to see about hooking up with a specialist. By making a beeline from the door to the person holding the tablet, you are bound to save time. Now keep one important ...