Apple to offer paid chat for devices out of warranty as soon as next week?

A published report on Friday cites sources close to the project, who say that Apple is about to offer paid chat to help those with a broken device that is out of warranty. Rumored to be starting up as soon as next week, those with a device still within the warranty period will be able to access free chat at getsupport.apple.com. Others will have to fork over a "pay per incident" fee or buy an extended warranty via AppleCare.



Online chat support had been free, although back in August, Apple posted a $19.99 per incident fee for the technical support. Still, Apple has not yet charged for the ...